Jeff Jankowski

Jeff is President of Midwest Tape and President and Co-Founder of Hoopla. A longtime advocate for libraries as engines of access, equity, and connection, he has helped them navigate shifts from physical to digital, from waitlists to instant access.

The Outcome-Driven Library: Working Together to Inspire Even the Most Reluctant of Readers

"In an era defined by instant access and on-demand content, a three-month wait for a digital title creates the kind of friction that can reduce interest, erode trust in the library, and negatively impact overall reader engagement," writes Hoopla founder Jeff Jankowski.